Nags Head Software
HORSERACE
GolfBets
Nags Head Software
HORSERACE Frequently asked questions
Q. Receipt printing errors
A. Be sure to include Saddle Cloth Number (col. 3 - same as post number) on Update Horses entry
Q. Security Software blocks my software download
A. Our download volume is not high enough to pass the security check. Our software is not Malware. There should be an option to override the block on the security error page.
Q: Get missing wininet.dll when clicking Download Horses - fixed in 18.03
A: Click on the link below to download a new copy of wininet.dll
www.nagsheadsoft.com/wininet.dll (should end up in your download folder)
click on wininet.dll in the download folder
right click on wininet.dll and click Copy
go to the C:/Program Files (x86)/Horserace folder (if no x86 folder then use C:/Program Files folder)
Right click on the C:/Program Files (x86)/Horserace folder and click Paste (replace the existing copy)
Q: Get msflxgrd.ocx error in Fix Files or Payoff - fixed in 18.03 in Pay Winners
A: You must enter the following exactly as it appears. If you are not
comfortable doing this you should ask for help from a "computer" person.
Press simultaneously Ctrl, Alt, and Del and click on Task Manager
Click on File and Run New Task
Type cmd.exe in the Open box
Check the create this task with admin privileges box
Press enter
You should get a black box screen for command prompt
Type
cd C:\Program Files\Horserace (or Program Files (x86) if msflxgrd.ocx is in that folder)
Type
Regsvr32 msflxgrd.ocx (note one space after Regsvr32)
You should get a Successful message
Q:Lost registration number or lost program.
A:Download and install the current free trial version and order an update for a small charge from the order page to receive a new registration number. Must provide the name of the original purchaser to qualify for an updated version.
Q:Program screen won't fit on the display.
A:Change your display resolution as follows
Click Control Program
Click Display
Click Settings tab
Move the slide bar to 1024 x 768
Q:I keep losing the horses after entering them.
A:After entering all of the horses don't forget to click Update Horses.
Q: I have not received a program registration number
A: Check your SPAM folder first. Registration numbers are usually provided within a few minutes after ordering. Be sure to check your spam folder. If you have not received your registration number please email us at
Q: What is the difference between the trial and full program versions
A: The trial version only allows up to four bettors. Otherwise it has the same functions as the full version. Full version function is unlocked in a trial version by placing an order and entering a program registration number sent by email after the order is processed. You do not need to download again if the trial version is already installed. By entering the registration number received with your order the full program function is activated.
Q: What do I need to do to use my DYMO receipt printer?
A: You will need HORSERACE Version 6.0 or later released in January, 2006. Click the Update button to order an upgrade.
At Control Panel, Printers select your DYMO printer and make it the default printer by clicking File, Open, Make Default. Right click on the DYMO printer and click Properties, Print Preferences, Advanced, Paper Size, Continuous Wide, OK
Q: How can I export files to a CD or thumb drive?
A: Use Windows Explorer to find the following files in "C:HORSERACE"
Bettors, Horses Racex, Bets Racex where x is a race number
Right click on each file, select Send To, and select your writable CD or thumb drive
Windows writing wizard will write the files to a CD or thumb drive